For the most part, the City of Ottawa does a pretty good job of running things. For the most part. But the city's water and sewer department is, in my opinion, a disaster. We don't run out of water and the sewer in my neighborhood is never found spewing stink all over the street. And there's always enough water to make sure your house doesn't burn down. I'm talking about its billing department. Yesterday, I got my water bill and I opened it with trepidation. That's because the cost of water delivery has soared over the last year. I've said to Scott, more than once, that we shouldn't have to pay this much for water when we don't have a washer or a dishwasher. So imagine my surprise when the water bill wasn't a bill at all. It was a statement which said "credit balance -- do not pay". It seems we've overpaid our water bill by $163.87. That's a lot of overpayment. This happened to me a few years ago, when the w...
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