Embed from Getty Images Media Relations 101. Tell the truth. If you made a mistake, apologize. And for God's sake, stop lying. This morning, even the television anchors were having trouble keeping straight faces over the nose-stretchers being told by upper management at Loblaws. The company's flack was trying to put a tourniquet on the company's worst public relations bleed in recent memory. It was all over a memo that was circulating which said that company decided to stop stocking French's Ketchup because it was "cannibalizing" sales of the company's house brand. "The memo was unofficial, misinformed and sent by a staff member prior to (Tuesday's) decision to restock French's ketchup," Kevin Groh, vice-president of corporate affairs and communication, said Wednesday in a statement. I assume that staffer is now stocking overnight shelves. Doesn't matter. The damage is done. Who you gonna believe, the f...
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